California Privacy Notice
TryHealthRx is operated by HealthRX.com LLC. The following HealthRX policy applies to this website.
This California Privacy Notice applies to personal information that we collect online or offline from California residents.
Categories of Personal Information We Collect
We collect six categories of personal information:
- Identifiers and contact information — name, email, phone, mailing address.
- Medical and financial data — medication history, payment information.
- Protected classifications — characteristics protected under California or federal law where required for health services.
- Commercial information — products or services purchased.
- Internet activity — browsing history, device information, interactions with our site.
- Geolocation data — approximate location derived from IP or device.
How We Use Your Information
We process information for:
- Service delivery and order fulfillment
- Customer support and patient care
- Product and platform improvement
- Marketing communications
- Security protection and fraud prevention
- System maintenance and analytics
- Legal compliance and rights protection
Sales of Personal Information
We do not sell your personal information.
How We Share Your Information
We share information with:
- Pharmacies that fulfill prescriptions
- Service providers operating on our behalf
- Marketing partners delivering communications
- Third parties operating platforms we rely on for the business
Your Rights as a California Resident
You have the right to:
- Know what personal information we have collected about you
- Request deletion of personal information we hold
- Opt out of the sale of personal information (we do not sell)
- Be free from discrimination for exercising your rights
How to Submit a Request
Submit a request by:
- Email: support@healthrx.com
- Contact form: healthrx.com/contact-us/
We verify identity before fulfilling requests. Authorized agents may submit requests on your behalf with appropriate documentation. Parents or legal guardians may submit requests for children under 13.
Response Timeline
We will acknowledge your request within 10 business days, and provide processing details. We will respond substantively within 45 days, with one 45-day extension available where reasonably necessary.
Contact
HealthRX.com
support@healthrx.com